Date Open: 06/10/2013 Date Close: 06/20/2013 at 5:00pm Oral Board Date: 07/02/2013 Pay Grade: C3 ($25,550)
EXTERNAL CANDIDATES: Submit resume and pre-application (found on our website: www.ccso.org) to Human Resources via email at: email@example.com by 5p.m. on the closing date. SELECTION PROCESS: An oral board with competency job related questions and scenarios will be administered. The passing criterion requires an overall Oral Board rating of Acceptable or above. Additional job -related testing may be required at a outside vendor contracted by the CCSO. All members/candidates who compete must understand that they will be competing against one another for one slot and that the final selection to fill this position will be made by the Command Staff and the Sheriff. The Sheriff reserves the right to select someone not currently appointed to fill this position. Oral board results (list) are valid only for 90 days
Job Description Special Assignment The purpose of this position is to provide administrative clerical support at the District level. It involves creating records, updating and filing records and reports and providing any clerical support necessary to the accurate and timely processing of criminal/civil/miscellaneous district information. Work also includes considerable public contact in giving information and receiving complaints. Work may involve data entry and retrieval. Considerable tact and courtesy are required in public contact work. Work is performed under the direction of a District Commander in compliance with Office Policy, rules and regulations.
Distinguishing Features This is the trainee and first working level class in the series. Incumbents are directly supervised initially and perform routine tasks of limited scope and complexity. Decisional impact is limited generally to department or functional area. Must demonstrate proficiency in more than one activity (public requests, data entry, records, confidential information, etc.) of the unit prior to progression to the next level. Members in this class may progress by noncompetitive promotion to the Clerk 2 classification upon meeting the specific criteria-based promotion requirements of experience, performance and passing the Clerk 2 skills test battery. Examples of Duties Answers telephone calls and handles phone requests for information in a courteous and efficient manner; routes incoming calls to appropriate persons or offices or takes messages. Performs background checks. Performs other related work as required. Reviews documents and releases information following public records laws. Receives monies and provides receipts for services provided to the public. Conducts fingerprint services. Greets visitors, determines the purpose of their visit, directs them to desired location or notifies appropriate staff. Maintains manual or computerized organizational listings, personnel directories and other reference guides. Receives, sorts and distributes incoming and outgoing mail. Performs a variety of clerical tasks such as typing, sorting documents, filing, operating office equipment, sorting mail and issuing supplies. Types forms, vouchers, requisitions, invoices, notices, schedules, legal documents, and other materials; types from rough drafts or combines data from multiple sources. Maintains custody of supplies and other property. Proofreads basic documents for accuracy; verifies data for correctness by checking, validating and editing data through the use of verifying machines and other verification techniques; Knowledge, Skills and Abilities Ability to learn county, state, and federal agencies to refer the public to, whenever applicable. Some knowledge of office practices and procedures and departmental policies and procedures. Ability to make copies of reports, separate and distribute mail, and determine which appropriate place the report or mail gets delivered. Ability to keep calm under pressure. Ability to become FCIC Certified. Ability to operate all equipment listed in the EQUIPMENT USED section. Adequate skill in the use of word processor, spread sheet, database, printer, copier and any other equipment/software required to perform position tasks. Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and special assignments. Some knowledge of English grammar, punctuation and the ability to review and proof documents. Ability to accurately enter and/or retrieve information from various computer systems, including NCIC/FCIC/ACISS (if applicable), in a timely manner. Ability to efficiently organize, prioritize, schedule, and manage daily work activities, tasks and special assignments. Ability to prepare clear and concise reports. Ability to communicate courteously and effectively with the public. Ability type at least 35 correct words per minute, spell accurately and be aware of the vital importance of correct spelling of names, addresses, directions, etc. Ability to establish and maintain effective working relationships. Ability to read, understand and communicate press releases, teletype and FAX messages to others in person, over telephone, or radio.
Education or Equivalent Experience Required High school diploma or general education degree (GED) Some clerical experience required. Must not be on any of the following types of probationary status: new hire, rehire, transfer probation, or disciplinary probation. Type 35 correct words per minute Equipment Used Computer and Related Software / Radio / FAX Machine / Printer / Copy Machine / Finger Print Equipment / Telephones / Filing Cabinets / FCIC/NCIC Terminal
Physical Effort Required Hearing - must be able to distinguish, differentiate and respond to audible stimuli from personnel or equipment, such as telephone, fire alarm, etc. Sight - must be able to distinguish, differentiate and respond to visual stimuli such as printed documents, and computer screens. Manual dexterity - must be able to operate telephone, radios, computer, keyboard, and other standard office equipment. Speech - must be able to clearly convey verbal messages to citizens, agency members, other agencies in person and with telephones and radios. The following motions will occur at least 30 minutes to one hour per work shift: sitting at a desk or table with some walking, standing, bending or twisting at the waist, twisting of the neck, pushing or pulling with one hand, fine manipulations with one hand, reaching above or below shoulder height. The following motions will occur at least 15 to 30 minutes per work shift: climbing, crawling, power grasping with one hand. Will spend majority of time sitting at a desk to write reports, answer telephones, and enter or retrieve data from a computer. Working Conditions Typical office or similar setting which is adequately lighted, heated and ventilated. Work may require shift work, flexible hours, days and holidays which may include nights and weekends.
Date posted: June 11, 2013
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